Get the Repairs &
Compensation You Deserve.
If your landlord has failed to maintain your home, causing issues like damp, mould, leaks, or structural damage, you have the legal right to demand repairs and claim compensation. Our specialist team provides expert guidance to hold housing associations and councils accountable, ensuring your living conditions meet essential safety standards without any upfront costs.
What Counts as Housing Disrepair?
Leaks and Water Damage
Including roof leaks, burst pipes, and faulty guttering
Mould and Damp
Which can cause respiratory problems and long-term damage to your home
Electrical Faults
Unsafe wiring, or heating systems that do not work properly
Structural Problems
Such as cracked walls, unstable floors, or broken windows and doors
Infestations
Including rodents or insects caused by property defects
Heating Issues
Broken boilers, radiators, or heating systems
Severe Water Damage & Mould
From leaking roofs to widespread mould, severe disrepair can compromise your health and safety. We help you document the damage and hold your landlord accountable.
Collapsed ceiling
Collapsed Ceiling, Roof damages, Structural issues and Broken tiles in bathroom
Experiencing similar issues? Don't wait for conditions to worsen.
If your Council / Housing association has not repaired your home a month after you have complained about repair problems or rodent infestation, you are legally entitled to get a lawyer / solicitor to make your landlord repair your home for you and your family. Your tenancy agreement will not be affected
THE PROCESS
How it Works
From your first enquiry to getting repairs done and compensation paid, here's what to expect.
Complete Our Form
Fill in your details so we can confirm eligibility and understand your situation.
Share Your Evidence
Send us photos, videos, and any messages you've sent to your landlord about the issues.
An independent surveyor visits your property to assess and document the disrepair.
Property Inspection
Letter of Claim
Your solicitor sends a formal claim to your landlord, starting the legal process.
Repairs & Compensation
Your landlord completes repairs and we negotiate the maximum compensation for you.
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Free Initial Assessment
No Win, No Fee. No Worry.
Fast Processing
WhatsApp Support
Dedicated Support
Check your eligibility at no cost
We will only deduct our percentage from your successful payout
We aim to get your claim moving quickly
Quicker image share and instant claims procession
Guidance from start to finish, ensuring repairs are completed and compensation is secured
We only deduct a small percentage from your pay
clear, transparent costs
free property assessment
subject to eligibilty
£0 Upfront
You Pay
£
0
Upfront
No Win No Fee (T&Cs apply)
Are You Eligible?
Even if you're unsure, we can check your eligibility in minutes.
You rent from a council or housing association
You've reported the problem, but it remains unresolved
You are still living in the property
The issues have affected your health, safety, quality of life, or caused damage to belongings
Take the First Step Today
Our team of specialists is ready to guide you through the process, ensuring your landlord fulfills their legal obligations and you receive the compensation you deserve. We operate on a 'No Win, No Fee' basis, meaning you can start your claim today with zero financial risk. Let us help you get the repairs and justice you need.
★★★★★
"After years of fighting my council over the rising damp in my living room, Housing Disrepair Support Line took over. Within months, the work was finished and I received compensation I didn't even know I was entitled to."
Shapla Begum
Council Tenant, Camden
What Our Clients Say
Real stories from tenants we've helped get the repairs and compensation they deserve
★★★★★
"Our boiler had been faulty for three winters. The housing association kept doing temporary fixes that never lasted. They were professional, fast, and pushed the claim until we got a brand new Boiler system."
Omar Alhaji
Council Tenant, Westminster
★★★★★
"Thank You Adam. He understood the health risks my children were facing with broken windows and structural issues. They managed the communication with the council perfectly."
Sam Howard
Council Tenant, Islington
Start your Claim
Answer a few quick questions and one of our team will call you back shortly.
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